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Call Centre Project
Frequently Asked Questions
Table of Contents
How do I start a call centre ?
Where can I find the set up ?
What are the details ?
What are the steps for starting it?
Who to get the joint venture agreement?
How do I start a call centre ?
Just make a contact with us we will
arrange every thing.
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Where can I find the set up?
If you have a
existing setup of computers we will you to convert it to a call centre setup.
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What are the details ?
We are giving the distribution
according to 24 machine setups with one server and we calculated one extra
operator. The calculations are made in maximum but the salary to the Console or
caller operator may increased if required. We are
eager to help you to start the setup in a joint venture process with our
organization.
The details investment and income
given below for 25 system setups.
|
One time investment |
|
Sl. No |
Details |
Rates per pc |
Total |
|
1 |
Machine investment
Configuration Celeron 2mhz or
or
higher,
with
512mb ram , hdd, sound card and 17” monitor. Keyboard and mouse
|
Rs.
14,500.00
approx |
Rs.
3,62,500.00
|
|
2 |
Dialer
and Headphone and tele kit |
Rs.
75,000.00 |
Rs.
18,75,000.00 |
|
3. |
Networking |
Rs.
1,000.00 |
Rs.
25,000.00 |
|
4. |
Furniture and partition |
Rs.
14,000.00 |
Rs.
4,20,000.00 |
|
5. |
Training, traveling, and installation of the projects per shift of projects.
Of 7hrs each |
Rs.
20,000.00 |
Rs.
4,80,000.00 |
|
6. |
Server |
|
Rs.
1, 50,000.00 |
|
|
Total |
|
Rs.
33,12,500.00 |
|
|
|
|
|
|
7. |
Office
Space around 1500 to 2000 sqft. |
|
Rs.
5,00,000.00 |
|
8. |
Interior decaration |
|
Rs.
3,50,000.00 |
|
9.
|
Office
Furniture |
|
Rs.
1,00,000.00 |
|
|
Total |
|
Rs.
42,62,500.00 |
|
Monthly
investments |
|
1. |
Salary
to Console/ caller operator |
Rs.
8,000.00 |
Rs.
2,00,000.00 |
|
2. |
Salary
to Team Manager |
Rs.
50,000.00 |
Rs.
1,00,000.00 |
|
3. |
Salary
to Supervisor |
Rs.
25,000.00 |
Rs.
50,000.00 |
|
4. |
Salary
to technical head |
Rs.
75,000.00 |
Rs.
1,50,000.00 |
|
5. |
Salary
to Manager |
Rs.
5,000.00 |
Rs.
10,000.00 |
|
6. |
Salary
to Accountant |
Rs.
4,000.00 |
Rs.
8000.00 |
|
7. |
Salary
to Peon |
Rs.
2,000.00 |
Rs.
4000.00 |
|
8. |
Maintenance of computer |
Rs.
500.00 |
Rs.
12,000.00 |
|
9.
|
Electricity |
|
Rs.
25,000.00 |
|
10. |
Rent |
|
Rs.
20,000.00 |
|
11. |
Telephone bill |
Rs.
15000.00 |
Rs.
3,75,000.00 |
|
12. |
Traveling |
|
Rs.
1,48,000.00 |
|
|
Total expenses per shift. |
|
Rs.
11,02,000.00 |
|
|
For 3
Shifts |
|
Rs.
33,06,000.00 |
|
|
|
|
|
|
Income |
|
1. |
For US
@ $14 per pc per hr for 7 hrs. |
Rs.
1,07,800.00 |
Rs.
25,87,200.00 |
|
2. |
For UK
@ 8 pound per pc per hr for 7 hrs. |
Rs.
1,05,000.00 |
Rs.
25,20,000.00 |
|
3. |
For
Australia @ $12 per pc per hr for 7 hrs. |
Rs.
92,400.00 |
Rs.
22,17,600.00 |
|
|
|
|
|
|
Incentives |
|
|
15% to
25% of the total income. |
|
|
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What are the steps for starting it
?
1.
Make a joint venture with our organization.
2.
We will help to take the interviews for the call centre personals called
by you.
3.
We will train them to do the job and look after the assents language
style needed for the respective country’s job that is being executed.
4.
We will provided the team
Team Manager, supervisor and technical head for performing the job.
5.
The dealing and direct contact with the customer will be started and when
the first customer response positively the billing of yours start from that day
and the income starts.
6.
The bill will be submitted every 15 days by Friday and the payment will
be transferred on the next Monday that follows.
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How to get the joint venture
agreement ?
Sent your company
profile to our mail address. Followed by the
interested letter for starting the business. Our representative will
contact you and the total work will be completed within 15 days.
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